Both preventive maintenance both interventions to solve malfunctions are cadenced by plans established either on the basis of probabilistic models both on the data and methods recommended by the manufacturer of the machine.
The activity is controlled by the SIGATO system. This information system manages the processes of intervention (from the "call" to the end of the intervention), the supply and distribution of replacement parts and kits, the management of the instrumentation (calendar of the checks and calibrations, loans, refunds etc.), the processing of data for statistical analysis, the composition of service offerings etc.
SIGATO also provides management with the "indicators" business needed to run a good business as "indicators" of the process, cost, timing, quality inputs and outputs, financial, and economic capital.
